Job Summary:
To serve customers at the sales counter by providing product information, processing transactions accurately, and achieving sales targets while delivering excellent customer service.
Minimum Requirements:
- Grade 12 / Matric.
- 2-3 years’ experience in retail or counter sales (in the Tyre industry will be advantageous).
- Computer literacy: MS Office Suite, IQ Retail.
- Must be fluent in Afrikaans and English.
- Good numerical and administrative skills.
- Strong customer service orientation.
- Sales-driven and target-focused.
- Attention to detail.
- Good communication skills.
- Ability to work under pressure.
Duties and Responsibilities:
- Sales and Customer Service: Greet and assist walk-in customers in a professional manner. Identify customer needs and recommend suitable products. Prepare quotations and convert them into sales. Up sell and cross-sell products to increase revenue. Handle customer queries and complaints efficiently.
- Order Processing: Process cash, card, and EFT transactions accurately. Capture sales orders on the POS or sales system. Issue invoices and receipts. Follow up on pending orders and quotations.
- Stock Control: Monitor stock availability and report shortages. Assist with stock takes and inventory counts. Ensure shelves and displays are clean and well stocked. Verify incoming stock against delivery notes.
- Cash Handling: Reconcile daily cash and card transactions. Maintain accurate records of all transactions. Follow company procedures for refunds and exchanges.
Submission documentation and notes:
- Comprehensive updated CV.
- Certified ID Copies and drivers license.
- Certified copies of all relevant qualifications.
- Reputable references.
- Only experienced applications will be considered.
- If you do not receive any communication from the Company within 7 days of submitting your CV, kindly consider your application unsuccessful.
POPIA Disclaimer:
By sending your CV to our email address you agree to;
- The processing of your personal information and sharing it with third parties.
- The exercising of your rights provided for by POPIA.
- To acknowledge that Greys Endoni will keep the record of your personal information confidential.
Mail your resume to cv@greysplk.co.za